Frequently asked questions
Are your supplements third-party tested?
Testing information varies by product. Our supplier provides Certificates of Analysis; review the relevant report for the tests performed. We do not claim independent testing for every product or lot.
Where are your products manufactured?
Manufacturer country varies by product, including the USA, Latvia and India. Our supplier states GMP-certified or cGMP-compliant manufacturing. U.S. manufacturing uses globally sourced ingredients. See product-specific origin details.
Do you use proprietary blends?
Most of our formulas list the exact amount of every active ingredient. A few (for example Diet Drops Ultra, Mushroom Complex 10X, Men's Vitality, Probiotic 40 Billion and Ox Bile Complex) use a proprietary blend; the label still lists every ingredient in it, and the full Supplement Facts panel is shown on each product page.
How long does shipping take?
Orders are processed within 1 business day. Standard U.S. shipping is 3–7 business days. Free shipping on orders over . International shipping is available at checkout.
What is your return policy?
60-day satisfaction guarantee. If you are not happy with your purchase for any reason, contact us within 60 days of delivery for a full refund. See our Returns page for full details.
Are your products vegan / gluten-free / non-GMO?
Dietary suitability varies by product. Check the product label and supplier badges for vegan, gluten-free and non-GMO information. A dietary badge is not independent certification.
Can I subscribe and save?
Yes. Subscribe & Save is available on every Elite Health Essentials product — choose your delivery cadence (every 4, 8, or 12 weeks) and save 10–15% on every order, with free shipping. Pick the option on any product page. You can skip or cancel anytime. While we finish wiring automated recurring delivery you can reserve your discounted rate on the product page; you can also save 10% today on orders of 3+ products with code STACK10 at checkout.
How does the AI Supplement Advisor work?
Our AI Advisor is a conversational guide that recommends the right chemical FORM of each nutrient — for example magnesium glycinate instead of oxide, or L-methylfolate instead of folic acid — based on your goals, diet, and current stack. It explains why each form is better absorbed and flags timing and interactions. It offers general wellness education only, not medical advice; always consult your healthcare provider before starting a new supplement.
How do I contact customer support?
Email support@eliteaiempire.com and we will respond within one business day.